I also looked in Accounts Receivable and it relects the correct payments received from this customer. However, the Customer Balance Detail report, Customer Balance Summary and the Open Invoice report are accurate and reflect each of the customer’s transactions and the correct balance of $16,833.58. Within the Receive Payments window, the customer information shows five invoices totaling $27,457.39 and available credits of $10,345.07 for my customer. One of my customer’s accounts receivable is incorrect.
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